January 30, 2018
Here are 5 Customer Service Trends That Will Rule the World in 2018
If you’re still stuck on the same old “call support” mindset, maybe it’s time to…
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October 25, 2016
Walkthroughs vs FAQs: Who wins?
There is a very difficult and endless battle between these two fellows — Walkthroughs and…
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October 18, 2016
Why Emotional Design Should Be Something To Consider
Should your product feature an emotional design? We live in the era of engineering, science,…
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September 13, 2016
How to Improve Your Online Customer Service
It's time to take your online customer service to the next level. This post is…
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August 16, 2016
5 Small Tips to Get Users Hooked
Here's how to get users hooked to your incredible software! Big companies seem to have…
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July 19, 2016
What Video Games taught us about User Onboarding
This article was originally published in July 2016 but updated in May 2020. Video game…
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