Customer ExperienceCustomer ServiceEngagementMobileUser experienceUser Onboarding The best mobile engagement practices – a specialists perspective Mobile engagement is a must when around 80% of the world population have a smartphone…HelppierApril 20, 2021
User experienceUser Onboarding How to Design Great Product Onboarding Experiences using Product Tours An effective product onboarding process means providing the right content, at the right time and place.…Priscila CorreiaApril 5, 2021
BusinessCompany NewsUser Onboarding Meet the new and improved Helppier experience Introducing library of ready-to-use in-app messaging templates for SaaS owners and product professionals. In…Priscila CorreiaMarch 10, 2021
Customer ExperienceUser experience The challenges of User Engagement in Software (and what to do about it) Because features alone don’t sell, let’s talk about user engagement. I’ve been working as a…Priscila CorreiaNovember 5, 2019
User experienceUser Onboarding A designer’s point of view on product tours Mariana Gomes, Designer at Significa shares her view on product tours and some useful UX…Priscila CorreiaSeptember 6, 2019
User experienceUser Onboarding Common Mistakes to Avoid in User Onboarding If you thought user onboarding starts in the product, you were wrong. Convincing users to…Priscila CorreiaAugust 28, 2019
BusinessUser experienceUser Onboarding 4 Effective Ways to Simplify Product Adoption Are you constantly releasing new features? It's time to simplify Product Adoption. Launching new features…HelppierJuly 8, 2019
BusinessEmployee Productivity Employee Training Strategy that Supports Work-Life Balance Do you have remote employees? Time to update your employee training strategy. Remote work used…Priscila CorreiaJune 3, 2019
Customer Experience A CEO’s Customer Experience Guide Guest article by Maddie Davis Modern technology has given consumers a heightened advantage when it…HelppierApril 11, 2019
BusinessEmployee Productivity Remote work and its increasing popularity Guest article by Anastasia Stefanuk More than ever, a flexible work arrangement continues to overshadow…HelppierMarch 27, 2019
Customer SupportUser experience 3 Reasons Why Users Don’t Read Product Documentation Article updated on May 13, 2020. Users prefer learning from their mistakes than reading product…Priscila CorreiaFebruary 28, 2019
BusinessMarketing An extensive guide to increase website conversion Your website is pretty. So what? Most of our time is spent online. We are connected…Priscila CorreiaJanuary 29, 2019
Customer Service Meet the biggest Customer Service Trends for 2019 Get ready for some changes. Video, AI and instant messaging are the biggest customer service…Priscila CorreiaDecember 14, 2018