May 8, 2018
Good customer service is tough but it can do great things
In 2019, the best marketer is a happy and loyal customer. Customers have more power…
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January 30, 2018
Here are 5 Customer Service Trends That Will Rule the World in 2018
If you’re still stuck on the same old “call support” mindset, maybe it’s time to…
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March 6, 2017
4 Best Practices You Should Be Using For Customer Service
Why is customer service important? Even though nowadays customers are far more independent and likely…
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October 25, 2016
Walkthroughs vs FAQs: Who wins?
There is a very difficult and endless battle between these two fellows — Walkthroughs and…
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September 13, 2016
How to Improve Your Online Customer Service
It's time to take your online customer service to the next level. This post is…
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