Pricing Guide

An active user is a user that visits your application/website/web product and Helppier widget is installed for them. It does not depend on whether they interact with the guides, since you can target them with automated messages based on segmentation – hence why we need to track them.

You can also choose to limit the number of users who will have Helppier available, on your side.

Actions can be associated to each step of a guide and include multi-page navigation, popups, mouseover, clicks and form simulation. Triggers are guides that start after a certain time or when a user clicks or mouseovers a specific element of your choice.

To use Helppier we require a Loyalty Period with a 6-month duration, minimum.

Our Customer Care team is available from 9am to 6pm GMT (+1). Contact us via email, and we will try our best to answer shortly.

Our free trial allows you to test all major features of the Helppier Widget for 14 days. Start building your customer experience and provide an unlimited number of tutorials and tooltips for your website or web application. After that period we will disable your account. Keep in mind that you are able to upgrade or downgrade your plan at any time you want.

In order to switch Plans, you can contact our customer care team directly or login to your Helppier dashboard and access the “Subscriptions” tab.

We have a specialized customer care team that will guide you through the whole process. Tell us where you want to improve and we will determine a personalized solution for your business. The choice depends mainly on what you want to achieve.

We accept credit card, Paypal and by bank transfer . You can pay with Visa, MasterCard, American Express, Maestro, and so on. The payment can be made monthly, quarterly or annually and it depends on how many websites you have the widget installed and which plan you have for each one.

Helppier is designed to work with all web apps in mind.
Our widget plays nice with all the latest technologies, even if your website is a single page app (developed with React, AngularJS, Ember, Backbone, etc.) or you use lots of dynamic javascript, AJAX, HTML5, cookies, login/authentication, HTTPS/SSL, and anything else.